This article will contain everything you need to know about your vouchers and their expiration dates!
Does my voucher expire?
The promotional value of your Anytime Pass is valid for 6 months from the purchase date. The promotional value of Groupons and other deal site vouchers is valid for 120 days after the purchase date. After the promotional value expires, however, the paid value of your voucher will never expire!
As an example, if you purchased an Anytime Pass for $27 on January 1, that Anytime Pass would be valid for the full cost of a standard ticket for any reservations made online between January 1 and June 30. For reservations made online after June 30 that Anytime Pass would be valid for $27 towards your purchase.
Expired vouchers cannot be used with additional discount codes so we recommend booking before those 6 months are up!
EXCEPTION: Reschedule codes which are used to reschedule a previously booked ticket will never expire! You can hang onto a reschedule code until the perfect event comes along!
Can I book for an event after the expiration date?
Absolutely! We post new events 4-6 weeks in advance on our calendar. As long as you use your voucher to book a ticket online before it expires, you can attend an event after that date with us. For example, if your Groupon expires on June 30, you can book online using your Groupon on June 29 and still attend an event on July 1. (All vouchers must be redeemed online for a ticket and cannot be accepted at the door.)
Can my voucher be extended?
Vouchers cannot be extended except in the case of an emergency. To request an extension of an Anytime Pass purchased directly from our website you can email firstname.lastname@example.org. Please contact us prior to your voucher's expiration date if possible.
We cannot edit or extend vouchers purchased from a deal site like Groupon. For any additional questions or concerns regarding the expiration date of a Groupon please reach out to Groupon directly. And keep in mind you can attend events that occur after the expiration date so long as you book before the expiration date!