How can I reach Customer Service?

Many of the questions our customers have are answered in the articles you can find right here! Try searching for your question above, you may find the answer. 

If you still need help, you can send us an email at We do try to respond to all of our requests within 24 hours, when we can. If it’s been a while, it is possible your email server and ours had some trouble communicating. If you haven't heard from us within 48 hours, email us again, and add to your safe senders list to help our servers get back on speaking terms. 

We do nearly all of our customer service by email, however, we understand that some customers are more comfortable with speaking on the phone. If you would like to arrange a phone call, please email customer service with the best phone number to reach you, and a list of specific times you will be available. No one likes playing phone tag, and that helps us get in touch with you as quickly as possible! 


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