The expiration date on your voucher will only apply to the date by which you need to make your reservation. You are welcome to use your voucher code to book to an event which will occur after your voucher's expiration date as long as you make your actual reservation before the voucher expires.
For example: I have a voucher that expires on January 5th. I can totally make a reservation to an event that takes place on February 24th, as long as I make the reservation on January 4th or before.
What if my voucher has expired?: Once your voucher has expired you can still use it, however it will now only be valid for the "paid value." You can apply it into the promo-code box on the final page of the checkout process in order to discount the "paid value" from your ticket.
For example: I bought a $22.00 for $45.00 voucher deal. Now that my voucher has expired I can apply it to my ticket to deduct $22.00 only.
What happens if the event I applied my voucher to is cancelled?: If you use a voucher to book to an event that is cancelled, not to worry, you will still be able to use the value you paid for your voucher towards a new event.
To do this you will need to reschedule your original ticket. You can reschedule yourself by using the reschedule tool on our website. Please see the links below for your event type:
On that page, just enter the verification code we sent you when you made your original reservation and follow the prompts to get a brand new reschedule code to re-book with. Your reschedule voucher will never expire so you will no longer need to worry about abide by the original expiration date of your voucher you paid with!
If you have any questions about your vouchers let us know at firstname.lastname@example.org or email@example.com. Please include any voucher codes you have questions about, and we'd be happy to take a look for you!